Terms & Conditions
Please read these terms carefully before using our services and website.
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Introduction
The Terms and Conditions contained herein form a binding Contract regulating your use of the 'My Account' and/or 'Bill Pay' sections of the website https://conexiaworld.com. These Terms and Conditions shall apply in conjunction with the Terms and Conditions laid down in the CRF (Customer Relationship Form) signed between you and Conexia.
Your usage of this section will be deemed an acceptance of the terms existing at the time of such usage. Terms not defined herein shall bear the meaning assigned to them under the CRF.
Definitions
"This Section"
Means the 'My Account' and/or 'Bill Pay' section of the official Conexia website: https://conexiaworld.com
"Conexia Transaction ID"
Means the Conexia transaction ID No. generated at the time of making online payment(s), including online payment(s) through credit card/net banking account(s) in this section, as indicated in the online receipt(s) for your online payment(s).
"You/Your"
Means and includes the Customer (as defined in the CRF) and/or any person authorized by the Customer, using or accessing the services provided in this section.
Eligibility & Registration
You represent and warrant that you are competent and eligible to enter into a legally binding Contract. You shall not use this section if you are not competent to enter into contract under the applicable laws.
In order to use this section, online registration is required. You must be a Customer and/or a person authorized by the Customer in order to register. The information you provide in the CRF must be complete and accurate. Conexia reserves the right at all times to disclose any information as Conexia deems necessary to satisfy any applicable law, regulation, legal process, or Governmental request.
Password & Security
Password Requirements
When choosing a password, a minimum of 6 and a maximum of 8 characters must be used without any spaces in between the characters. It is advisable not to use obvious dictionary words, consecutive numbers, letters or obvious personal information as your password.
Your Responsibility: You are responsible for the security and proper use of your username and password and for all transactions undertaken using your Username and password in this section.
It is your responsibility to change your password immediately if You believe it has been compromised. Conexia will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of Your Username and password and/or your credit card/net banking account number and other details.
You shall take all necessary precautions to prevent un-authorized and illegal use of this section and/or the Conexia official website.
Online Payments
The facility for online payment(s) through credit card/net banking account(s) is available for select credit cards and net banking account(s) only.
This section is programmed to log out automatically. Conexia shall not be responsible or liable for any loss/damage caused by reason of such disconnection.
Payment Gateway & Third-Party Websites
When making any online payment(s) through your credit card/net banking account(s), You will be redirected to the Payment Gateway page. The Payment Gateway will redirect You to other website(s) maintained or controlled by third party(ies) (the "non-Conexia website(s)"). Conexia does not control the non-Conexia website(s) and is not responsible for any transactions on the non-Conexia website(s).
You are requested to use the Conexia transaction ID only for all queries made to the Conexia helpline regarding online payment(s) made through your credit card/net banking account(s).
Payment Liability & Disclaimers
Important Disclaimers
- Conexia shall not be responsible and/or liable in any manner for the online payment(s) made by you through your credit card/net banking account(s).
- Conexia shall not be liable if payment is refused or declined by the concerned Bank/credit card or net banking account supplier.
- Conexia shall not be responsible for authentication of your credit card/net banking account details.
Your registered account and/or bill account will be credited with the amount entered by You at the time of making the transaction. Any incidental or ancillary expenses charged by the Bank/credit card supplier will not be credited to Your account.
Conexia shall not be responsible for any issues pertaining to online payments including but not limited to excess charges, double debit, invalid card details, or authentication issues. You are requested to communicate all grievances to Your Bank/card supplier.
Conexia shall not be liable for any payment(s) not reaching the intended registered account due to your quoting an incorrect customer ID.
Refund Policy
Refund Terms
- No refund shall be payable under any circumstances including cancellation for any tariff plans you have subscribed to.
- Refund will only be provided in the case of non-serviceability area, due to technical limitations.
- Post the recharge/activation of plan for 3 days, no refund shall be processed.
- Refund shall be done online and shall be back to source.
Limitation of Liability
In no event shall Conexia be liable for any direct, indirect, punitive, incidental, special or consequential damages or for any damages whatsoever including, without limitation, damages for:
- Loss of use, data or monetary losses
- Interrupted communications or delay
- Lost data arising out of or in connection with this agreement
Liability of Conexia to you in all events shall be limited to the value of any amount you have paid to Conexia for your use of this section.
Modifications & Rights Reserved
Conexia reserves the right at any time and/or from time to time, without giving or being required to give any reason or prior notice modify or discontinue, temporarily or permanently, the access to this section and remove and discard the contents.
Conexia reserves the right to make changes to the Terms and Conditions without any prior notification to you; therefore You are advised to check these regularly. You can read the latest version by clicking on the "Terms & Conditions" link provided on each page.
Governing Law & Jurisdiction
This Agreement is governed and construed in accordance with the Laws of India.
You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Delhi, in all disputes arising out of or relating to the use of this section.
Transaction Reversal Charges
Every Transaction Reversal would attract Transaction Reversal Charges as levied by the Payment Gateway Service Provider.